Frequently Asked Questions
🐱Microchip Pet Feeder
That’s the clever part of our design. When closed, the moving lid seals the food completely, leaving no gaps for sneaky paws. When open, the lid itself becomes part of a protective barrier, working together with the other three sides to block access. This way, pets can’t slip in from the back, sides, or front to steal food.
In our current testing, the feeder opens in about 2.5 seconds and closes in under 2 seconds. Fast enough to keep mealtime smooth and secure, while still ensuring safety for your pets.
The current version cannot completely prevent other cats from trying to access the food—this is a limitation shared by almost all microchip feeders on the market.
However, we are developing an optional accessory that can block other cats at the door, ensuring each pet eats safely. This accessory will be offered at a very reasonable price, since not every pet parent needs it. By keeping it optional, we avoid wasting resources while still providing a solution for those who want it.
Yes! The moving lid is extremely durable, made from 3mm thick transparent PC material with a symmetrical design. Even the most determined pets will find it very difficult to damage.
Absolutely not. If a fast or playful pet happens to block the moving lid, the feeder stops immediately. The motor detects the resistance and halts operation almost instantly.
The force required to trigger this safety feature is very low, so you never need to worry about your pet getting pinched.
This version does not include an automatic feeder. But don’t worry—we’re developing one! The automatic feeder, decorative ears, and tilt riser are sold separately as accessories.
The standard package includes one main feeder unit with a stainless steel bowl, one RFID collar tag, one USB-C charging cable, and one user manual.
🐾 Pet Compatibility
The feeder supports standard 15-digit ISO FDX-B microchips (134.2kHz) , not supports 9-digit or 10-digit chips.
If an implanted chip isn’t available or compatible, you can also use the included RFID collar tag, giving you flexibility and convenience.
The ePawDen Microchip Pet Feeder is designed for almost all cats as well as small dogs, making it perfect for multi-pet households.
Absolutely! The feeder is designed to be super quiet. We use a friction-wheel mechanism, so pets only hear a very soft motor sound.
Additionally, with a bit of gradual training, even shy cats can comfortably get used to the feeder, making mealtime stress-free for both pets and owners.
🔋 Battery and Care
Yes! The feeder is powered by a 2600mAh rechargeable battery. Charge Once,Feed for Months—so you don’t have to worry about constantly changing batteries.
Yes! The moving parts and decorative components feature a smooth, transparent surface that’s easy to wipe down.Stainless steel bowls can also be washed in the dishwasher. Plus, the decorative pieces are removable for thorough cleaning, making maintenance quick and hassle-free.
Absolutely! The ePawDen Microchip Pet Feeder can safely accommodate both dry and wet food, giving you flexibility for your pet’s favorite meals.
🚚 Shipping Help
It depends on where you are. Orders processed here will take 3-10 business days to arrive. Overseas deliveries can take anywhere from 7-30 days. Delivery details will be provided in your confirmation email.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

